Privacy Policy

1. About RENTAROOMLONDON

RENTAROOMLONDON is a private limited company. We specialise in residential lettings in London and operate the Rentaroomlondon website at RENTAROOMLONDON.co.uk.

2. Data Subjects

We process personal data related to various individuals, including but not limited to clients, potential clients, tenants, prospective tenants, landlords, guarantors, referees, representatives of business partners, suppliers, contractors, and our employees.

3. Purpose of Data Processing

We process personal data for specific purposes, including:

• Fulfilling requested services
• Establishing or negotiating agreements
• Promoting our goods and services
• Managing accounts and records
• Meeting data retention requirements
• Complying with legal obligations
• Responding to law enforcement requests

4. Types of Personal Data

To provide our lettings services, we collect and process the following categories of personal data: Contact information (name, address, phone, email), contact details of others involved in lettings transactions, passport or national identity information, financial details, land registry property ownership information, and identifiable images captured by CCTV on our premises.

5. Use of Personal Data

We use your personal data to administer contracted lettings services, facilitate property viewing and fulfilment, process payment transactions, send non-marketing service updates, process job applications, resolve complaints and disputes, and send offers and promotions with your consent.